Refund Policy

We strive to ensure complete satisfaction with every purchase made through our platform. However, if you are not fully satisfied with your order, we offer a fair and transparent refund process.

Refunds are applicable only for valid cases such as damaged, defective, or incorrect products received. To initiate a refund, customers must contact us within 7 days of receiving the order, providing proof of purchase and relevant details. Requests made beyond this period will not be eligible.

Once your request is reviewed and approved, the refund will be processed to your original payment method within 5–10 business days. The actual time may vary depending on your bank or payment provider.

Please note that items must be unused, undamaged, and returned in their original packaging to qualify for a refund. Shipping charges are non-refundable unless the return is due to our error.

We reserve the right to refuse a refund request if it does not meet the conditions outlined above. Our aim is to maintain transparency and fairness while ensuring a smooth experience for every customer.